Payments

The most common reasons for your payment to fail are either filters your bank applies to certain transactions made online, or amount limitations applied to your card. If your payment is being rejected, please reach out to your bank to get additional information

Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund.

Add the package to your ‘Cart’. Make sure that the packages that you add are eligible for the offer.
To find that out, select the package, and just below the price, you will be able to see the coupons that can be applied on that product.
Once they’re all added to ‘cart’, click on ‘Apply Coupon’ on the right hand top corner of the page.

Upon registration, make sure to use the name you used while you register at CareerPlace.
Once your registration request has been validated, you will have an opportunity to update your profile to reflect your current name.

Suggestions

Check whether the billing address for your payment method (such as a credit card) matches the profile recorded in CareerPlace settings. 

If they don’t match, update your profile in your payments centre, and try the transaction again

Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund.

Still if you face the same issue please reach out to [email protected]

Add the package to your ‘Cart’. Make sure that the packages that you add are eligible for the offer.
To find that out, select the package, and just below the price, you will be able to see the coupons that can be applied on that product.
Once they’re all added to ‘cart’, click on ‘Apply Coupon’ on the right hand top corner of the page.

Upon registration, make sure to use the name you used while you register at CareerPlace.
Once your registration request has been validated, you will have an opportunity to update your profile to reflect your current name.